On-demand courtesy rides for your customers

Boost customer satisfaction, reduce liability, and fulfill more repair orders.

Improve the customer experience through better transportation

Service shuttles and loaners expose your dealership to liability, create long wait times and cause low customer satisfaction scores. Instead, delight your customers with on demand courtesy rides with Lyft Concierge.

Improve customer service

Reduce customer wait times to 3-5 minutes, so customers get in and out of the dealership more efficiently.

Eliminate liability

Lyft covers every passenger up to $1M in liability insurance.

Increase throughput

Improve service center productivity while cutting costs. Provide Lyft rides for customers instead of loaners.

“Lyft helps us treat our customers like family, not like numbers in a service center.”

— Kipp Stienecker, Service Manager, Stevinson Imports

$7,000 per week increased revenue
$6,000 monthly savings
$1,500 annual savings per retired loaner car
Increased customer service

"Lyft Concierge is a huge convenience for our customers. The whole shuttle process could take up to two hours. Now, Lyft picks customers up in 3 to 5 minutes."

— Service Director at Top Bay Area Dealership

Lyft Concierge

Deliver on-demand and pre-scheduled rides Lyft rides to customers from one dashboard. Your customers receive pickup details via SMS text.

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Give your customers
on-demand transportation